Bonus Terms & Conditions
1.1 Bonuses are not available to players from Sweden, including participation in any kind of promotional programs, welcome bonuses and/or receiving VIP rewards.
1.2 Unless stated otherwise, bets.io does not offer any no-deposit bonuses or free spins for registration.
1.3. Only new registered players can receive a welcome bonus pack. Please note that activation of any kind of bonuses (including level bonus program bonuses) is allowed only once from one computer (or another device), one IP address, one actual address, one phone number, one account in any payment system, and one person. Violation of any of these terms will result in account blocking and confiscation of all funds on the balance.
1.4. Any player with active limits, such as a cooling-off period or self-exclusion, is not eligible for any promotions at Bets.io and cannot receive any bonuses when these restrictions are applied.
1.5. Bets.io has the right to cancel any bonuses and winnings if there are suspicions that they were acquired dishonestly or result from the player’s breaking any provision of the terms and conditions.
1.6. If you make a deposit and a selected or a claimed bonus is not issued automatically to your account, please do not place any bets and contact the support team via email ([email protected]) or Live Chat and we will credit the bonus manually. Deposit (reload) bonuses cannot be restored/issued after the deposit has been used.
1.7. All deposit bonuses must be claimed while the deposit is intact in your balance. If you are eligible for a bonus and said bonus does not get added automatically upon depositing, please contact our Live Support team right away, prior to placing any bet.
1.8. Only one deposit bonus can be activated at a time. Deposit bonuses cannot be combined.
1.9. When a deposit bonus is attached, all funds are locked under the wagering requirement. In order for the cash balance to be unlocked and become cashable, the wagering requirement needs to be met.
1.10. Any bonus and winnings will be forfeited if a player has an active bonus and attempts to use the funds on any of the games that do not contribute to the wagering requirements.
1.11. Wagering can only be done in slots. Table Games, Live Games, Sportsbook, or any other games can not be used to wager the bonus or while the bonus is active.
1.12. Please note that different games contribute to a different percentage towards the wagering requirements. Slots contribute 100% (aside from the excluded ones below) while all table games, video poker games, jackpot games and live games contribute 3%.
1.13 The following games do not contribute towards the completion of the wagering requirement of a bonus: Baker's Treat, Eye of the Kraken, Happy Halloween, MULTIFRUIT 81, Pearls of India, Pimped, Rage to Riches, Royal Masquerade, Sea Hunter, Tens or Better, Tower Quest, Jingle Bells, Neptune's Kingdom, Fruitbat Crazy, Pinocchio, Lemur Does Vegas, Lemur Does Vegas Easter Edition, London Hunter, Pumpkin Patch, Queen of Gold, Robin Hood, Scarab Treasure, Super Fast Hot Hot Respin, Reel Hero, Rocket Stars, Roo Riches, Royal Masquerade, Sea Hunter, Sonic Reels, Spinfinity Man, Summer Splash, Super Fast Hot Hot Respin, Take Olympus, Take Santa's shop, Take The Bank,The Champions, The Hive!, The Mystic Hive, Tower Quest, Tree of Fortune, Vegas High Roller, Victoria Wild, WBC Ring of Riches, Wild Cherry Blast, Wombaroo.
1.14. There are no limit on the maximum winnings from any type of deposit bonus (unless stated otherwise within the promotion terms and conditions).
1.15. When a player places bets with an active bonus, the real money funds will be spent first. The bet amounts will be taken from the player’s real money balance. When the real money balance is empty, the bet amounts will begin to be deducted from the bonus balance.
1.16. Players can request the withdrawal of their deposit before meeting the wagering requirements, but please bear in mind that the bonus and all winnings derived from it will be forfeited.
1.17. Any bonus can be removed before meeting any wagering requirements. Please contact Bets.io customer support for more details or use the 'Forfeit' bonus button within your Bonuses section of your account. Please keep in mind that forfeiting a bonus/wager will result in bonus funds and winnings derived from it will be subtracted from your balance.
1.18. When playing with an active bonus (including the winnings from free spins), a player must meet the wagering requirements before being able to place bets higher than 0,00015 BTC, 0.008 BCH, 0.0021 ETH, 0.031 LTC, 14.54 DOGE, 6 USDT unless stated otherwise. This restriction applies to the entire game round, as well as to doublings after the game round is completed. If a player exceeds the maximum bet when playing with a bonus, the bonus and all winnings received before meeting the wagering requirements will be forfeited.
1.19. Bets.io has protection against over betting or playing restricted games. If a player tries to place a bet that exceeds the maximum betting amount allowed during the wagering of a bonus, the system will void the bet. If a player tries to enter a game, which can’t be played with an active bonus, access to this game will be denied.
1.20. Postponing any round in any game, including free spins features and bonus features (or any other accumulating advantage) played with the bonus money (i.e. putting them off to a time when you have no more wagering requirements and/or performing new deposit(s) while having free spins features or bonus features still available in a game) is prohibited. In such a case the perpetrator’s player account will be blocked and all funds on the balance will be seized.
1.21. The use of bonus funds purely to progress through the bonus stages is prohibited. For example when a bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach that bonus feature) and then final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature) completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during that play may be considered void.
1.22. If the wager requirements are not met by the time the bonus expires, both the bonus and any winnings derived from it, will be automatically forfeited.
1.23. A bonus is automatically canceled when the active balance reaches the amount of 0.0000015 BTC, 0.0001 BCH, 0.000035 ETH,0.00035 LTC, 5.5 DOGE, 0.05 USDT, or less. This term only applies to a balance tied to a bonus, i.e. deposit + bonus or only bonus in case of no deposit bonus, and doesn't apply funds on the player's balance gained from other deposits or bonuses.
1.24. Free spins are offered as part of various promotions. Depending on the promotion they are part of, the number of free spins and the eligible games may differ.
1.25. Winnings from free spins will be credited to your balance as bonus funds and will have a wagering requirement of 35x attached to it.
1.26. All free spins are adjusted to be played at the minimum bet amount.
1.27. Please note that in order to have your winnings credited correctly you have to choose only one slot to play free spins on.
1.28 All bonuses that are a part of the Welcome Package are valid for 7 days. All other bonuses (unless otherwise stated) will expire after 24 hours from issued.
1.29. Unless stated otherwise, free spins bonuses are available for 2 days from the date of issuing, after which they expire. Winnings gained from free spins are valid for 7 days. If during this period no wagers or insufficient wagers are made, the Free Spins Winnings expire and are deducted from the player's account. Winnings credited to a player’s account as a result of the wagering of Bonus amounts may also be deducted when the bonus expires.
1.30. Unless stated otherwise, all winnings from any kind of no deposit free spins are limited to 0.002 BTC, 0.075 BCH, 0.03 ETH, 0.3 LTC, 11,000 DOG, 100 USDT. All winnings above this amount will be forfeited when the wagering is finished. The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
1.31. Unless stated otherwise, our bonuses have a wager requirement of 35x. This means that you must wager the value of the bonus 35 times. For example: If a player received 10 mBTC bonus he will need to wager 350 mBTC before any winnings and the bonus will become part of the real money balance.
1.32. The maximum payout from any no-deposit bonus for registration (including sign up free spins) is 0.0003 BTC, 0.02 BCH, 0.007 ETH, 0.07 LTC, 1100 DOGE, 10 USDT. All winnings above this amount will be canceled twice: when wagering is finished and when payout is requested.
1.33. Bets.io reserves the right to update and/or the bonus terms and conditions at any time, as well as limit a player’s eligibility to participate or claim bonuses and promotions offered without out prior notice